% believe that it's important for their pharmacist to play an increased role and work closely with their doctor to optimize care

Considerations for Canadians choosing a pharmacy - % report: Trust in the pharmacy staff's knowledge/advice, Location (convenience) , Pharmacist accessibility, Quick service (i.e. short wait time to fill prescriptions), Pharmacy services offered (i.e. medication counseling, blood pressure monitoring)

% of Canadians have been affected by drug supply shortages, % say that their pharmacist was able to source their prescribed medication from another outlet at least once, % said that at least once their pharmacist was able to provide them with an alternative drug, % of those who had an issue with drug shortages also reported that, at least once, they were not able to fill a prescription or find an alternative therapy.

Reason most often selected for change (by medical specialty), 2009-2010

Outcomes of hospital care for heart attack and stroke, Return visits to the emergency department for children treated for asthma, Outcomes of care for people with chronic conditions

Outcomes of care for people with chronic conditions, Safety in long-term care, Drug safety in community-based care for the elderly

Patient experience, Patient satisfaction, Unnecessary tests before cataract surgery, Use of expensive drugs when lower-cost alternatives are available

Health-care spending, Investment in training health professionals, Use of information technology in acute-care hospitals

Proportion of patients with strokes who get rehabilitation services, Patients’ knowledge of whom to contact after discharge from emergency or acute care, Vaccination programs [flu shot], Screening programs, Chronic disease management, Percentage of Ontarians with heart disease or diabetes who smoke daily or are obese, Percentage of Ontarians, who report not eating enough fruit and vegetables, by income deciles.

Wait Time for Surgery (90th Percentile), Wait Time for MRI (90th Percentile), Wait Time for CT (90th Percentile) [waiting times]

Hospital Standardized Mortality Ratio, Hysterectomy Readmissions, Prostatectomy Readmissions

Injury Hospitalization Rate - All Causes, Injury Hospitalization Rate - Falls

% of Current Surgery Wait Times Exceeding 3 months, Exceeding 6 months, Exceeding 12 months, Exceeding 18 months

Patient Experience Survey - Doctors Courteous & Respectful, Doctors listened carefully, Doctors explained things clearly, Nurses courteous & respectful, Nurses listened carefully, Nurses explained things clearly

% Reporting Being Physically Inactive, % Reporting Currently Smoking, % Reporting Pain That Prevents Activities, % Reporting Regular Medical Doctor, % Reporting Very Good Overall Functional Health, Prevalence of Self-Reported High Blood Pressure, Prevalence of Self-Reported Arthritis, Prevalence of Adult Obesity, Prevalence of Self-Reported Youth Overweight and Obesity