Also consumer reported factors of loyalty to retailer types by demographic segment (Affluent, Young Adults, Seniors, Core Women, Quebecers) (e.g. Competitive prices, Customer service, Quality products, Brand, Location)

Sources of information that are deemed essential or extremely important (Internet, Advice from friends, family & colleagues, E-mail, TV, Newspapers, Mail, Radio, Magazines), Net importance of the Internet compared to other media

% agree: I feel people share too much information about their life, A lot of things people say online are not very interesting, I hold back in expressing my opinions online due to concerns about my career, I worry about the impact of expressing my opinion on my personal or financial safety

% believe it is safe to sell and buy things on the Internet, % believe it is safe to communicate with people on the Internet

% trust the information online that is provided by the government, by companies, by other Internet users

% trust: Conversations with friends, family and co-workers, Comments posted by readers on a website, Blogs

How consumers feel about companies monitoring microblogs, how much consumers trust companies that microblog

Overall, what impact, if any, do you think the HST will have on you personally, B.C. consumers, small retailers in B.C., large retailers in B.C.

% agree: HST will put some small business owners out of business, Which goods & services are exempt from HST, Understanding of HST

Do you expect to reduce your spending on any of the following goods or services when the HST becomes effective on July 1, 2010? (Restaurants, Snack foods, Live entertainment, Vitamins, Residential electricity and heating, Over-the-counter medications, Hairstylist or barber)

% have lost a cheque that someone gave them, % have forgotten about a cheque they wrote only to be surprised when it was cashed, % under the age of 35 say they never use cheques

% of Canadians hold a credit card with some type of reward program, % say they pay for travel using their card, % use it to pay for retail purchases, % use their credit card for dining, entertainment or gas purchases, % use it for drug store purchases

Which of these statements comes closest to your own point of view? (Banning large-format retail chains is a good idea that encourages people to shop at smaller stores, Banning large-format retail chains is a bad idea that infringes on a person’s right to shop wherever he or she wishes)

Measures of household debt, Household debt-service ratio, Mortgage costs ratio, Household exposure to asset price shock, 1990 and 2009, Distribution of household debt and assets by age groups

Consumer insolvency, year-to-year change [personal bankruptcy], Average size of consumer bankruptcy, Value of residential structures vs. Mortgage arrears, Bankruptcy vs. Mortgage arrears

Reasons for increasing debt (Purchase of a new residence, Expenses for leisure and entertainment, Health related expenses, Purchase of consumer durables, Purchase of a new car, Interest charges, Day-to-day living expenses, Enrolling in an educational program

Types of debt (credit card, mortgage, car loan, line of credit, home equity line of credit, bank loan, student loan), Changes in level of type of debt, Reason for having troubles managing debt, Attitude towards debt, Changes in household income over the past three years, Changes in household assets (e.g. principle residence, private pensions assets RRSPs, business assets)

Household sensitivity to negative shocks (e.g. change in mortgage rates), Reasons for increased household spending, Ways of handling unforeseen expenditures of $500 and $5,000, Primary source of pension income (e.g. RRSP savings, Inheritance, Government transfers)