Private-sector firms using e-business for logistics and customer relations, by industry

Firms integrating Internet-based e-business systems used for logistics and customer relations (Automatic links between Internet-based logistics systems and other systems, Automatic links between Internet-based customer relations systems and other systems)

% of firms outsourcing e-business processes by industry, % of firms that combined e-business processes, detailed with online selling, Adoption of e-business for logistics and customer relations, by use or non-use of e-commerce, Integration of e-business for logistics and customer relations, by use or non-use of e-commerce

Perceived benefits of doing business over the Internet by selected types of Internet activities

Internet penetration of businesses with 10 or more employees, Internet purchasing & selling by major industry grouping (Construction, Manufacturing, Real estate, renting & business activities, Transport, storage & communication, Wholesale & retail), Share of ICT-related occupations in the total economy, Share of ICT value added in the business sector value added, R&D expenditure in selected ICT industries

How do your rate your knowledge of online marketing? Do you belong to a business network or an online network? Which networks? (LinkedIn, Chamber of Commerce, Network related to business sector, Facebook (as an entrepreneur) - [social networking sites] , CFIB, Twitter (as an entreprenuer), CME, Network of women entrepreneurs, Network devoted to e-business)

Description of website funcitionality, How do you promote website? (Website address appears on brochures, Search engine optimization (SEO), Strategic alliances (e.g. link exchange), e-Marketing, Media placement (banner ads)

Do you measure the impact of your online marketing? What tools do you use to measure the impact of your online marketing (Service offered by my Internet provider, Google Analytics, Internal software, EMM software), Why don't you promote your website?

Stress levels at work in 2009 vs. 2008 [Financial Crisis 2008], Top causes of stress - % reported: Dealing with financial insecurity, Handling the pressure of building a business, Being the only person responsible for the business, Spending a huge amount of time at work

Strategies for dealing with stress: % reported: Making sure they spend time with their family and friends, Playing a sport or participating in a relaxing activity, Taking a vacation at least once a year, Confiding in someone they can trust, Delegating tasks to lighten their load.

% of firms use open source software, involved in open source software development. Contact with governments on-line: % of firms Obtain information or documents, Complete or return tax forms [E-filing taxes], Apply for grants or benefits

How do you charge for services? Hourly rate? How long have you been in business? How many hours do you work a week? How do you find your clients? How many clients do you normally have at one time?

% have purchase new equipment for their facility in the last 12 months by equipment type (extruders, downstream equipment, auxiliary equipment)

% plan to purchase new equipment within the next year, Of those respondents that did indicate an intention to purchase a new machine, or machines, within the next year, % said the purchase would replace old machinery, % said to add capacity, % of those shopping for new machinery said they would select twin screw extruders.

% of firms use open source software, involved in open source software development. Contact with governments on-line: % of firms Obtain information or documents, Complete or return tax forms, Apply for grants or benefits

Includes Personal computers and Internet activities, by size of firm (2003), % of business reporting goods and services do not lend themselves to Internet transactions, by firm size and industry sector, 2001-2003, % reporting Suppliers not ready, Customers not ready, Lack of skilled workers, Security concerns, Firms with secure web sites, Firms indicating development and maintenance costs [web design],