How has your IT budget changed for next year, What technologies do you think may help grow or improve your business in 2011 (Cloud computing, Virtualization, Business Intelligence, ERP, Software as a Service, Storage or SANs, VoiP, Tablet computers, Other)

Who sets the IT strategy in your organization, What type of training to you offer your employees (In-house, Peer-training, Online training, Classroom training, Other), Types of products typically require the most training (Productivity software, Smartphones, Browser-based portal tools, Messaging tools, Social media tools)

Use of social media tools in your business (product & event announcement, customer relations/communications, community building, Do not use social media [social networking sites]

Most important function of a smartphone (E-mail, Instant messaging, Social networking, Web browsing, Productivity applications)

Biggest security concern (Viruses & hackers, Disaster recovery, Employee blunders, Data or infrastructure hosted by third parties)

Barriers to buying from a startup vs. a large well-knowd vendor (Fear that they will go out of business, Products might not integrate, Level of support might not be strong enough)

Computing technologies SMBs will not be using in 5 years - Landline telephones, netbooks, PDAs, PCs, Laptops, Do not plan to stop an current technology

# of tablet computers in Canada by end of 2011, % share of market held by laptops (Q2 2009 vs. Q2 2011), Number of PC shipment in Q2 (desktop and portable)

Policies around bringing personal devices to work (BYOD)

Top objectives for investing in technology over the next 12 months - % reporting: Make business processes more efficient/effective, Attract new customers, Drive growth and competitiveness, Reduce enterprise costs

Includes: % report an increased, reduced, flat IT budget, Technologies that will grow or improve business in 2011 (Cloud computing, Virtualization, ERP, Business intelligence, Storage or SANs, VoIP, Tablet computers, Software as a service

Types of training offered to employees (in-house, peer-training, online training, class room training), Types of products that require the most training (e.g. productivity software, browser-based portal tools)

Use of social media tools in business - % using them for product & event announcements, customer relations & communications, community building, do not use social media [social networking sites]

Most important function of smartphone (% report - e-mail, instant messaging, social networking, web browsing, productivity applications)

Biggest Information Security concern (Viruses and hackers, disaster recovery, employee blunders, data or infrastructure hosted by third parties)

Top reasons that would prevent a company from buying from a start-up vs. a large well-known vendor.